Hello,
I hope you are doing well.
I am a civil/structural engineer from Kosovo and an active user of your software (RFEM, RSTAB and other Dlubal products). I truly appreciate the quality of your tools, and I rely on them daily in my work.
However, one issue has been causing significant difficulties: Kosovo is not available as a country option in many parts of your software ecosystem. This affects essential processes such as:
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Selecting wind, snow, or seismic zones based on location
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Project geolocation
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Mapping functions
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General country-related parameters
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Other workflows that depend on geographic input
From both a technical and a professional standpoint, this limitation is frustrating and slows down my work considerably. At the same time, it is also discouraging to see my country missing from the list, especially now that more engineers in Kosovo have begun adopting your software and speaking positively about it.
For this reason, I kindly ask if you could consider adding Kosovo as an official country option in your applications. I am convinced this would help many users in my region and prevent engineers from having to look for alternative tools simply because this detail is missing.
Thank you very much for your understanding. I would appreciate any feedback or information regarding this matter.
Best regards,
Florind Shabani