Hello Dlubal Support Team,
We are currently using the Geo-Zone web service endpoint, to obtain wind and snow load zones for AS/NZS standards.
Our integration worked correctly until 7 March 2026, but since 10 March 2026 all map queries fail with the following error:
ERROR: Predicated failed
Example request (credentials masked):
We also tested:
place=queriesposition=queries
Both return the same error.
However, the endpoint itself appears to be reachable because the following request works and returns the available request count:
https://external-crm.dlubal.com/loadzones/data.aspx?availablerequests=1&login=XXXXX&hash=XXXXX
Additionally, when testing through the API/browser evaluation flow, the underlying error reported is:
ERROR: Evaluation failed: TypeError: Cannot read properties of undefined (reading 'getPosition') at pointMarker_getPosition_lat () at puppeteer_evaluation_script:1:82
This suggests there may be an issue in the Geo-Zone backend evaluation logic.
Could you please confirm:
- Whether there was a recent change to the Geo-Zone service around 7–9 March 2026.
- Whether the
loadzones/data.aspxendpoint is still supported. - If there is a new endpoint or API we should migrate to for Geo-Zone queries.
Thank you for your assistance.
Kind regards,
Meha Jain